Kayak Level assumes that certified people, businesses, organisations
and associations keep to the requirements and rules set up by Kayak
Level. This will determine the quality and safety and will make you
feel safe and in good hands.
Kayak Level believes that every business, organisation, association
or person should be able to emit an own identity. This will secure
the variety of possibilities and it will help customers to choose
whatever fits them best.
Complaints concerning irresponsible behaviour and breaking the rules
Complaints that concern irresponsible behaviour and/or breaking the
rules are taken very seriously by Kayak Level. The complaints are
not only administrated but Kayak Level also has the task to
critisize a complaint unambiguously and communicate these critics to
the party involved. Nevertheless Kayak Level will never acknowledge
liability as we believe that we are not responsible for the
behaviour and/or actions of a Kayak Level certified. Kayak Level can
however decide to withdraw the certification of a business,
organisation, association or person and with that bring the to Kayak
Level connected liability insurance to an end.
Complaints concerning non Kayak Level related issues
Regarding to personal character or dissatisfaction concerning non
Kayak Level related issues Kayak Level doen not take any complaints
Independence Kayak Level
Kayak Level is a commercial label that does not allow influence from
businesses, organisations, associations or persons. We are served by
honesty and good quality and therefore we will give independent
advise at all time and/or investigate in case of calamities.
Independent witnesses, multiple from each other independent people
having the same complaint and film stimulates the evidence.
to remember as much as you can when in an emergency situation and
try to point out the water level with an attribute so it can be
Always, also with light injuries, ask for an accident form and fill
a complaint send your e-mail to: